03-09-2018 16:51
Purchased entertainment package last week and payment has been taken and confirnation received.
Logged on this evening through my talktalk box and it looks like it has let me log in but its not showing entertainment package. Its showing movies but when i select one as a trial to see if it works it says I hv to subscribe.
Just not sure what to do. Cant get in touch with NOW as no phone number and live chst isnt working.
Does anyone know what might be happening????
Solved! Go to Solution.
03-09-2018 16:56
@Anonymous User wrote:
Purchased entertainment package last week and payment has been taken and confirnation received.
Logged on this evening through my talktalk box and it looks like it has let me log in but its not showing entertainment package. Its showing movies but when i select one as a trial to see if it works it says I hv to subscribe.
Just not sure what to do. Cant get in touch with NOW as no phone number and live chst isnt working.
Does anyone know what might be happening????
Hi @Anonymous User Unfortunately, due to limitatations set by YouView/TalkTalk, only the Cinema pass is available to watch on that specific platform.
03-09-2018 16:56
@Anonymous User wrote:
Purchased entertainment package last week and payment has been taken and confirnation received.
Logged on this evening through my talktalk box and it looks like it has let me log in but its not showing entertainment package. Its showing movies but when i select one as a trial to see if it works it says I hv to subscribe.
Just not sure what to do. Cant get in touch with NOW as no phone number and live chst isnt working.
Does anyone know what might be happening????
Hi @Anonymous User Unfortunately, due to limitatations set by YouView/TalkTalk, only the Cinema pass is available to watch on that specific platform.
08-12-2018 12:22
Why dont you tell TalkTalk tv users that Sky Atlantic is not available to them. I just signed up and can only view Sky Cinema. Which is what I do not want.
Very poor and feeling cheated...wont be subscribing now!
16-04-2019 21:02
Just joined and paid for the three months special offer for entertainment but will not play on my TV all I can get is cinema ? Has anyone else had this issue - not getting anywhere with the help me sections. With BT and LG TVs with now TVs already installed
18-04-2019 20:18 - edited 18-04-2019 20:21
Misfire - please ignore.
18-04-2019 20:19 - edited 18-04-2019 20:22
Get a NowTV Stick from Curry’s or Argos for £15, with another two month’s Entertainment pass thrown in.
I’m a big YouView user, but never use the cutdown, movies-only, NowTV on it; I use a Stick instead.
Actually, I have two. Who wants to be restricted to watching NowTV in only one room, like you have to do with YouView - unless you pony up ten times the price of a NowTV Stick to double up on YouView boxes?
09-09-2020 16:46
i have exactly the same , i have a discount on the entertainment pass , when i go to watch something it tells me i have to pay again ..... not happy
13-03-2021 9:45
how can I watch my entertainment package on my youview box
13-03-2021 10:11
Hi @Anonymous User
Have you gone into the NowTV App on your Youview box and if none of the Entertainment content plays with your NowTV Entertainment Pass.
Then from the NowTV App home screen, navigate down towards the bottom of the screen, highlight and click OK on the My Account tile box and then sign into the App using your NowTV account login details.