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Anonymous User
Not applicable

Cant login LGTV

About 2 days ago, Started having an issue where I would be prompted to login to my account on an LG TV, After using the correct details I get the following;

 

I can however login fine on my phone and watch things, I can also login on my PC and watch things. 

 

Any suggestions?

 

 

  • LG
1 REPLY 1
RoyB
Legend

@Anonymous User 

 

Delete the NowTV app off the TV.

 

Unplug the TV from the mains, wait two minutes for all the electrons to die, plug it back in and then reload the NowTV app.

 

Try again,

 

If still no go, you can email customerservices @ nowtv.com (remove the spaces) with your issue.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.