25-02-2016 16:37 - edited 25-02-2016 16:38
Hi,
I just signed up to Now TV Entertainment and have a YouView DTR-T2000.
However, the On Demand App only offers Movies (much like the Sky Store app alongside it) - but not the contents of the Entertainment package.
I've left it for a day to see if it's an account clearance thing - but no joy.
I understand streaming of live channels doesn't work, but what about the 250 box sets I've signed up for?
What is going on?
Solved! Go to Solution.
25-02-2016 16:44 - edited 25-02-2016 16:44
@Anonymous User
Welcome to the forum.
Unfortunately YouView only supports the on-demand movies on Movies Pass, you can't watch the Entertainment or Sports pass on it.
Have a look at the following list of supported devices as you might have something else in your house that you can use instead, eg games console, Chromecast or Apple TV.
01-05-2016 16:20
20-09-2016 13:42
Good news as at present it is silly. I have to fire up the xbox to watch TV shows even though theres an app on my Tv box for it.
No app on Kindle Fire either, but there is a SkyGo app.....?!
20-09-2016 18:16 - edited 20-09-2016 18:16
20-09-2016 18:37
20-09-2016 21:17
Hello again @Anonymous User,
The NOW TV 'Entertainment' (and NOW TV 'Sports') service(s) can't be accessed from a YouView/BT box primarily because the YouView/BT service offers the same channels via their own 'subscription' based platform...
If you're unhappy with this arrangement I suggest you direct your complaints to YouView!
20-09-2016 21:34
14-10-2016 19:22
If Now TV called their YouView app Now Movies I would agree with this comment, but it is clearly called Now TV which it obviously 'ain't', so Sky are complicit in this deception and the complaints are valid.
17-10-2016 24:45
@SeeMoreDigital wrote:
The NOW TV 'Entertainment' (and NOW TV 'Sports') service(s) can't be accessed from a YouView/BT box primarily because the YouView/BT service offers the same channels via their own 'subscription' based platform...
"........................
I've not heard that explanation before... would the Now Tv forum personal care to confirm that that is the reason .. as it is different to what they have previously stated.
17-10-2016 8:15 - edited 17-10-2016 8:19
zulu17 wrote:
I've not heard that explanation before... would the Now Tv forum personal care to confirm that that is the reason .. as it is different to what they have previously stated
Hi @Anonymous User,
That's really a question you should ask YouView, as it's their service/platform, not NOW TV's. But as I said, I suspect it's partly because the YouView/BT service offers the same channels via their own 'subscription based' platform (ie: YouView/BT make more money 'directly from their customers)...
For everyone else, perhaps the following 'Help Centre' article may be of use to you all: NOW TV shows that aren't available on YouView. I guess YouView/BT should make this particular issue more clear to their customers
Cheers
23-10-2016 14:28
@SeeMoreDigital wrote:@Anonymous User wrote:
I've not heard that explanation before... would the Now Tv forum personal care to confirm that that is the reason .. as it is different to what they have previously stated
Hi @Anonymous User,
That's really a question you should ask YouView, as it's their service/platform, not NOW TV's. But as I said, I suspect it's partly because the YouView/BT service offers the same channels via their own 'subscription based' platform (ie: YouView/BT make more money 'directly from their customers)...
For everyone else, perhaps the following 'Help Centre' article may be of use to you all: NOW TV shows that aren't available on YouView. I guess YouView/BT should make this particular issue more clear to their customers
Cheers
So to clarify .. you only have suspicion and you are simply speculating. the Now Tv postition remains as it has for a couple of years that it is a rights issue. The reason that I feel it remains Now TV responsibility to provide clear advertising and statements is that the customer contract and payments are directly to Now TV.
Speculation is fine. Presenting speculation as fact is not.