22-06-2016 15:23
Hey @commanda6
There are certain devices which are taking some time to get the update but I can say that we are aware of this and it's still being pushed out continuously so we'll have to sit tight and be on the look out for that update 🙂
EE TV's should have this update now from what I can see, do let me know when you've got your LG TV up and running with it!
22-06-2016 15:43
Yep,
I can confirm that the 'Kids' section appeared on my all three of my (pre webOS) LG televisions early yesterday. Not that I will ever access it.
Cheers
22-06-2016 18:19
Still waiting on my WEBOS LG smart. Tried deleting and reinstalling app to no effect. Showing last update to app as December.
22-06-2016 19:12 - edited 22-06-2016 19:13
@Anonymous User wrote:Still waiting on my WEBOS LG smart. Tried deleting and reinstalling app to no effect. Showing last update to app as December.
Hi @Anonymous User,
When you launch the NOW TV app on your LG television and visit 'My Account'. What version do you see at the 'top right' of the screen?
Cheers
22-06-2016 19:51
Hello SeeMoreDigital
The my account section is showing version 1.6.1.
Cheers
22-06-2016 19:58
@Anonymous User wrote:The my account section is showing version 1.6.1.
That's the 'pre' Kids app version. Out of interest, what's your LG televisions 'model number'?
22-06-2016 20:05
I believe it is a LG WEBOS UF850V. It is a 4K 55inch model connected to ethernet. It seems that in the content store the app as not been updated since December 2015.
Thanks
22-06-2016 20:16
@Anonymous User wrote:
I believe it is a LG WEBOS UF850V. It is a 4K 55inch model connected to ethernet. It seems that in the content store the app as not been updated since December 2015.
Thanks
hI @Anonymous User
The information in the LG content store with regard to when the NowTV app was last updated is incorrect. I like you have a 2015 4K LG TV. I've had it since February and the NowTV app has been updated on at least two occasions since I've had it. So the app does receive regular attention. Perhaps NowTV should look at updating information which is in the LG content store
22-06-2016 20:20
Evening commanda6
No what you mean as yours updated with the Kids pass yet though. I have heared of a friend that their LG as updated with the pass but i think theirs is pre WEBOS.
Thanks
Jason
22-06-2016 20:27
@Anonymous User wrote:
Evening commanda6
No what you mean as yours updated with the Kids pass yet though. I have heared of a friend that their LG as updated with the pass but i think theirs is pre WEBOS.
Thanks
Jason
Hi @Anonymous User
No mine hasn't been updated with the kids pass yet. I was just making the point that the information in the LG content store is very wrong because the app does get updated regularly. I'm still on version 1.61, which is the pre-kids pass version of the app
Sorry for any misunderstanding