I am watching Gold on an LG TV using the Now TV app. This morning every programme (and some adverts) appear to be being broadcast with subtitles. I can't find a way to turn them off. No other channels are affected. I have checked the TV settings and subtitles are off. There are no settings options that I can see in the app to turn them off. Can anyone help?
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@gavs82008 thanks. I read all that but unfortunately it doesn't help. There are no general subtitles settings that I can see in the tv app. You can change the subtitles when using on demand but not for live tv. It looks like it's being broadcast with the subtitles on. Thanks anyway 🙂
Sorry I couldn't be much help.
Often my watching habbit is on demand, so I was unsure that Live channels could not be changed in that aspect.
It is worth heading onto Live chat to see what if anything can be done with Now TV staff.
Click on "chat online" underneath 'chat to an advisor'
I am also having the same issue. GOLD now comes with subtitles and no way to remove them as there is not a setting on the App to do so.... fortunately it is, at the moment, only on that one channel. I have submitted a complaint to see if they can fix it
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All see this thread
It would appear that the fault is with the channel Gold which is owned by UK TV.