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Anonymous User
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Can't log in

lo, my old now tv box brings up the message that my new samsung tv won't support it. I've found a now tv application on the Samsung and can navigate round things, but it gives me a login screen and of course I have nothing on my samsung tv remote with which to type letters. I'm probably being really thick here but would be very grateful for some help! Thank you, Tom Stubbs

1 ACCEPTED SOLUTION
gavs82008
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@Anonymous User 

Don’t fret if you “press ok” on the username field this should bring up the keyboard for you to input your details 

FYI that I do not work for NOW, just a NOW customer trying to help

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3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Don’t fret if you “press ok” on the username field this should bring up the keyboard for you to input your details 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

God bless you Gavs, that worked immediately; I had lost 52 minutes of my life going in circles with someone from the "online support" and getting nowhere but stressed out. Many, many thanks. Tom

gavs82008
Legend 5
Legend 5

@Anonymous User 

Glad to have been of help! 

FYI that I do not work for NOW, just a NOW customer trying to help