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Holzzz
Advocate

Can’t find app on JVC fire TV

States that JVC Fire Edition 4K TV should have the now tv app but I cannot find it on mine. I have tried updating the software but this has made no difference anyone else having the same issue?

29 REPLIES 29
ukbobboy
Legend

@Holzzz 

 

Well Holzzz

 

Just read something that said your TV's running Amazon's Fire OS, and since the Now TV app was just rolled out to Amazon devices today, and vice versa, I'm guessing the roll out for the TV OS will probably take a little longer.

 

 

UK Bob

gavs82008
Legend 5
Legend 5

@Holzzz 

Check out this link

 

https://www.skygroup.sky/en-gb/article/sky-and-amazon-team-up-to-bring-their-best-entertainment-toge...

 

It states all other “Fire devices” launch early 2021

FYI that I do not work for NOW, just a NOW customer trying to help
schnapps
Legend 5
Legend 5

Hi @Holzzz 

 

You should be able to get the NowTV App on the JVC Fire 4K models (according to these two NowTV articles).

 

https://help.nowtv.com/article/what-is-highest-streaming-quality-for-my-device 

 

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv 

 

Ignore the 2K reference on the second link under Smart TV's where i am assuming it's a typo (unless JVC sell a 2K model).

 

Be patient and i would have thought the App will be available in the next 48 hours (maybe keep checking and doing a search under the JVC Apps Store).

Anonymous User
Not applicable

Me neither. It’s very frustrating. I suggested a JVC Fire TV for my old man, and as a Now TV subscriber myself at home on my LG, was excited to hear he would be able to get access to all the great content. It’s still not there as of writing on 18/12/2020. It’s very poor to be honest. As a pensioner it would have made his Xmas to be able to watch the box sets and movies. I don’t know whether the blame lies with Now TV or JVC but it’s making me rethink my continued subscription. It really is shocking that in 2020 people are unable to watch what they want when they want.

gavs82008
Legend 5
Legend 5

@Anonymous User 

Whilst I appreciate it’ll be a pain, are you able to provide the model of the JCV fire TV? 

FYI that I do not work for NOW, just a NOW customer trying to help
Holzzz
Advocate

Hi it’s a 

JVC LT-40CF890 Fire TV Edition 40" Smart 4K Ultra HD HDR LED TV with Amazon Alexa

gavs82008
Legend 5
Legend 5

@Holzzz @schnapps @Simon-J 

What’s confusing is that the Sky cooperate announcement states “All other Fire devices” will be early 2021.


Whereas Now TV articles state it’s launched. 

 

https://www.skygroup.sky/en-gb/article/sky-and-amazon-team-up-to-bring-their-best-entertainment-toge...

 

Launch Summary

gavs82008_0-1608323694880.jpeg

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

JVC LT-40CF890 Fire TV Edition 40" Smart 4K Ultra HD HDR LED

Anonymous User
Not applicable

Wondering if anyone has managed to solve this,. Got anew JVC 4k smart tv but do not seem to be able to find nowtv app as stated.