28-04-2019 20:09
I recently signed up with NOWTV and I use a BT DTR 2100 box to watch the channels.
When I signed up I got a 6 months free Entertainment voucher and although I've activated the pass it doesn't show up on the set top box even though it's been over a week since activation.
I'm beginning to wonder if the BT box is compatible with NOWTV ?
Solved! Go to Solution.
28-04-2019 21:16
It somehow needs to be made a lot clearer to new customers that currently Youview boxes only receive the NowTV Cinema channels/On Demand content. A lot of people seem to have been caught out by this recently.
28-04-2019 20:37 - edited 28-04-2019 20:39
Hi @Anonymous User
The NowTV App on the Youview boxes only currently supports movies on demand via a NowTV cinema pass.
All other NowTV passes (included entertainment) are currently not compatible on the Youview platform.
https://help.nowtv.com/article/now-tv-shows-that-aren-t-available-on-youview
This may change sometime this year, but the information is still a little sketchy and doesn't help you at this moment in time.
Maybe have a read of this article on ways to watch NowTV.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv
28-04-2019 21:16
It somehow needs to be made a lot clearer to new customers that currently Youview boxes only receive the NowTV Cinema channels/On Demand content. A lot of people seem to have been caught out by this recently.