08-02-2021 20:38
Hi,
I've gone to my TV app and all i have is blue screen with spinning circles...I can't reset would i have to uninstall and re download to fix it??
08-02-2021 20:43
@Anonymous User
What device are you using?
Yeah normally a delete and reinstall of the app should resolve the issue.
08-02-2021 20:46
gavs82008 thanks for the quick response, I will look at doing that 👍
08-02-2021 20:50
Something that is a bit more extreme but is well known to resolve issues is to set the device back to factory settings.
Hopefully you won’t have to do that!
09-07-2021 20:03
Tried to delete app but says built in apps can't be deleted
10-07-2021 9:04
If you can’t delete the app you’ll need to clear the cache.
Assuming it’s a Samsung you have.
https://www.windowsdispatch.com/clear-app-cache-cookies-samsung-smart-tv/
You can also unplug the TV and router for a few minutes.
Worst case perform a factory reset to your TV.
09-07-2021 20:05
Did you sort it I'm having same problem
