Boost Sound Problem All Devices

[MikeS]

Using Boost I get HD but I do not get surround sound - the movie description shows Stereo and that is what my Sonos sound bar detects. All other platforms when using Apple TV (Netflix, Prime & Apple) the sound bar shows Dolby, Atmos etc. So what is wrong the Nowtv app.

[schnapps]

Hi @MikeS 

If using an Apple TV device then have a read of this (though some ATV users say 5.1 surround sound is available on the NOW live channel streams).

https://help.nowtv.com/article/what-is-highest-streaming-quality-for-my-device 

Also if you are using an LG Smart TV with the NOW native App, then have a read of this.

https://help.nowtv.com/article/how-to-adjust-audio-settings