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Anonymous User
Not applicable

Blank white screen on Samsung tv

I can open the Nowtv app in smart hub and it begins to load but then changes to a white screen and I can only exit nowtv by pressing exit on my Samsung tv control and that exits smart hub. Can't remove and reinstall the nowtv app in my hub either as it's fixed there by Samsung.
If I connect my nowtv box then it works fine but only through the box. The app still doesn't work.
Help please!
21 REPLIES 21
Anonymous User
Not applicable

I also get this on a Samsung ju6500. Been doing it a while and so annoying. 

Only app on TV affected.

 

  • Will there be a fix as seems to have been this way for a year or so.
Anonymous User
Not applicable

i am still having this issue my model is UE65JS9000