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Mentor

BT youview box only showing 1 of 12 movies.

I watch now tv movies on my BT youview box, but in the last few days every category only shows 12 movies in each, whereas they used to show hundreds.

 

For example the recently added section only shows 12 movies, the action category only show 12 movies etc.

 

To find a movie i literally have to type the name into the search option.

 

I have two BT boxes and a huawei youview box too and this is happening on all three boxes.

 

Is this happening to anyone else?

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Scholar 3

Re: BT youview box only showing 1 of 12 movies.

Someone else mentioned the same an hour ago.

 

https://community.nowtv.com/t5/Other-Apps/Available-viewing/m-p/529075

 

Your best bet is to tweet NowTV Help as they are more active there.

 

https://mobile.twitter.com/nowtvhelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

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Mentor

Re: BT youview box only showing 1 of 12 movies.

Thanks, as long as i know others are having the same issue, it should get sorted.

I don`t use twitter.

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Legend 5
Legend 5

Re: BT youview box only showing 1 of 12 movies.

@Simon-J  of the NowTV Team can you pass this onto the relevant Dept where the same thing is showing on my BT 4K Youview box.

 

For example under Recently Added Movies section there is 1 of 12 movies to choose from on the Youview box, where my NowTV box is showing 1 of 96.

 

Same thing is happening on the Entertainment section for example go to the Sky Atlantic folder and again there is only 12 TV shows to choose from.

 

So for some reason everything is limited to 12 on the Youview box from my quick observation.

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Legend 5
Legend 5

Re: BT youview box only showing 1 of 12 movies.

Seems like the issue has now been resolved on my Youview box 😀

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