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Amylola
Contributor 1

Re: Auth Error on Apple TV

I just want to watch GOT 😂😩

Cheekyp
First Poster

Re: Auth Error on Apple TV

Same issue... I want to watch GoT 😭

cluey35
Contributor 1

Re: Auth Error on Apple TV

Is there a fix at all for this? Just got this on the day GoT starts new season. So I’m guessing it’s NowTV not having investing enough to deal with the load. Which considering they’ve just increased prices by more then 20% is a bit rude.

 

Been working perfectly you all day too, just now, as GOT starts at 9pm and it crashes with ‘Auth error’.

 

no feedback, no problems with other apps. Just NowTV. 

 

Come on NTV, sort it out.

Never get this with Netflix or Amazon prime.

LDEG
Contributor 1

Re: Auth Error on Apple TV

Exact same issue. Both apple TVs get auth issue and won’t load. It was working fine before 8:30 PM TODAY. 

All other apps on Apple TV load.

If NTV has allowed for lots of free trial subscriptions and not accounted for load increase they should prioritise service for fully subscribed/long term users!! 

DaveDDD
First Poster

Re: Auth Error on Apple TV

Exact same issue with my Apple TV box. Perfect timing for GOT!

LDEG
Contributor 1

Re: Auth Error on Apple TV

Exact issue for me. 2 apple TVs affected. iPad apps working fine. 

Johannna
Contributor 1

Re: Auth Error on Apple TV

What the actual Now TV. You had one job! One job and you failed! 

Millions of eagerly anticipating customers who waited 2 YEARS!!! And you FAIL to deliver! 

Not only is the app on Apple TV not working but the program is saying it’s currently unavailable.! 

I seriously  think you should consider refunding customers for this month on the basis of your companies incompetence.

 

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Charliemol
First Poster

Re: Auth Error on Apple TV 3rd Gen

Same auth error on my Apple TV. I was wondering if this was due to too many people connecting to watch the latest Game of Thrones.

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peterwattsy
First Poster

Re: Auth Error on Apple TV 3rd Gen

Same issue here, worked fine last night. Only purchased the pass yesterday (14/01/19). Very frustrating as now missing Game of Thrones!

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koba
Contributor 1

Re: Auth Error on Apple TV 3rd Gen

You want to hear something funny? Today is my first day back with Apple TV after a 2 year absence. And i’ve got the exact same problem with NowTV that i reported 2 years ago!

 

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Apple-TV-app-crashes-immediately/m-p/441477#M...

 

Utterly unacceptable! Utter trash!

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