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schnapps Legend 5
Legend 5

Re: Auth Error on Apple TV 3rd Gen

Hi @BernardH

 

Not sure what else to think of, accept make sure that you are using your nowtv account sign in credentials on the ATV rather than your iTunes account details on the NowTV App.

 

https://help.nowtv.com/article/movies-entertainment-sports-apple-tv

 

Just signed out and back into my ATV Gen 3 box without no problems.

 

Hopefully, somebody on here will have the answer and come to your rescue.

 

 

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BernardH
Advocate

Re: Auth Error on Apple TV 3rd Gen

I am using the right account.  Shouldn’t be anything to do with iTunes in this case. Strangely, I keep getting auth errors on this forum so it’s most likely a provisioning error on my account.

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schnapps Legend 5
Legend 5

Re: Auth Error on Apple TV 3rd Gen

Hi @BernardH

 

When you say you are getting Authentication Errors on the Forum, is that when attempting to write or post a message on here ?

 

https://community.nowtv.com/t5/Forum-Info-Off-Topic-Chat/Authentication-issues-and-other-problems-us...

 

If so, they are two different issues where the Auth error on the forum shouldn't cause the sign in error on your ATV.

 

Hopefully other ATV owners will offer some suggestions on what things to try.

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schnapps Legend 5
Legend 5

Re: Auth Error on Apple TV 3rd Gen

Hi @BernardH

 

Maybe there is something in this similar thread that can help you out ?

 

https://community.nowtv.com/t5/Apple-TV/Apple-TV-login-failed/td-p/336747

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JAM987
Advocate

Re: Auth Error on Apple TV 3rd Gen

I have just signed up to Now TV and have the exact same problem. I have a 3rd generation Apple tv

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Amylola
Occasional Poster

Re: Auth Error on Apple TV

Mines still not working, I’ve done what you said. 

hands15
Advocate

Re: Auth Error on Apple TV 3rd Gen

I am having the same auth error on an Apple TV. The above ‘work around’ did not work for me either.

When I restart the ATV, I can briefly access the app but if I try to watch content then it says that the site is currently unavailable. This is all despite my being able to watch on my phone and laptop.

Please advisez

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tchawdry
Advocate

Re: Auth Error on Apple TV

My app doesn't even load. After re-installing the main page came up but could not play any content before crashing again. An error message comes up saying that the site is unavailable.

VJA
Mentor

Re: Auth Error on Apple TV

Hello, I just subscribed to NowTV assuming that it will work on my Apple TV. But it doesn’t. I am getting the same error. Is there a fix for the problem? 

DuncanG99
Newbie

Re: Auth Error on Apple TV 3rd Gen

Same issue

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