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LalaRu
Mentor

Re: AppleTv 4 app - blank episode lists

Hello

 

I also experiene this issue, would it be possible to have an update? When will this be prioritised? NOWTV is an excellent product but this issue lets it down. It is SO annoying when after each episode you have to scroll over and down to find the next episode. Especially when you are on Season 8 of a programme!

 

L x

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Rgunit
Scholar

Re: AppleTv 4 app - blank episode lists

This is still not fixed. Just watched the latest episode of South Park, and when I got to the credits and pressed menu to go back out, again, a grey screen rather than an episode list. Finding this doesn't tend to happen as much if you go back out near the beginning of an episode but will always happen at the end.

Please, please, please fix this. It's been 7 months since I reported it and it's been a problem since launch which is the best part of a year. Seriously - PLEASE.
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Community Manager
Community Manager

Re: AppleTv 4 app - blank episode lists

hi @Rgunit

 

Thanks for posting.

 

I'm sorry you havn't heard back from us. I've spoke to the team that develop the app and made them aware. I'll keep chasing updates for you. 

 

 

Thanks

 

Simon

NOW TV Team

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chiefdave
Mentor

Re: AppleTv 4 app - blank episode lists

So 10 months since it was first reported and still not fixed. Yet other apps are updated frequently adding new features to their already working app.

 

This really is a shambles from NowTV. If you are telling the truth and this has been worked on for 10 months and still isn't fixed there needs to be a change in staff.

Nowt_tv
Observer

Re: AppleTv 4 app - blank episode lists

I am having this black screen after watching Walking dead, when the chuff is this going to be fixed?

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LauraCaldwell
Occasional Poster

Re: AppleTv 4 app - blank episode lists

Any word on this? Still having these problems.
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NOW TV Team Paul-D
NOW TV Team

Re: AppleTv 4 app - blank episode lists

Hi @LauraCaldwell

 

We have no update at the moment but we are working hard on getting this resolved.

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NOW TV Team Paul-D
NOW TV Team

AppleTv 4 app - blank episode lists

Hi @LauraCaldwell We have no update at the moment but we are working hard on getting this resolved.
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Rgunit
Scholar

Re: AppleTv 4 app - blank episode lists

How on earth can this be taking so long?

 

Looking at the AppleTV App Store, this is still verison 1.0, and has not been update since its launch 18 months ago. You are a paid subscription service. This issue does not exist on the NowTV channel Apple TV 3 - how can this be such a pesistent issue and still go unaddressed after 18 months? Seriously - this is a disgrace.

IndigoPrime
Scholar

Re: AppleTv 4 app - blank episode lists

"we are working hard on getting this resolved"

 

Given that NOW TV has known about this bug since the Apple TV 4 first appeared, you can see why people here may find that very hard to believe?