20-02-2016 10:56
Hi. There's a very annoying bug in the NowTv app on the new Apple TV.
When you select a show, you're presented with the available episodes, season by season. You select an episode and watch it. When you finish watching it and press menu, to go back to the episode lists, often you are merely presented with a blank screen, instead of the episode list. So you have to press menu again. This takes you back out of the show, and you have to select it again to go back in, and then hunt through seasons and episodes again to watch the next episode.
I've had this with the Blacklist, the Walking Dead...
Never get get this problem with the built in channel on the Apple TV gen3. Please can you try to fix this? It really ruins the experience when watching box sets.
Thanks
22-02-2016 17:18
Hi @Anonymous User
Thanks for letting us know.
I've raised it with our tech teams to get this looked into. As soon as I receive an update, I'll let you know.
Birgit
NOW TV Team
03-03-2016 15:36
Hi @Anonymous User
Very sorry that this hasn't been fixed yet.
I gave our tech teams a nudge, once I get some info back, I'll let you know.
Birgit
NOW TV Team
24-04-2016 11:00
26-04-2016 17:18
Hi @Anonymous User
I will send an email over to our tech teams and see if any update for you.
Thanks
Andy
27-04-2016 9:35
Getting exactly the same on my 4th Gen Apple Tv, this was last night.
Once the programme is finished, press back and you are presented with a blank screen, press back again and you are back on the home screen and have to search for the programme again.
Karl, I think Sky need to let you buy a 4th gen for the office ! LOL
Nick
26-06-2016 12:34
26-06-2016 17:36
28-06-2016 13:15
Hi @Anonymous User,
Thanks for your post.
We're really sorry for the delay with this. We did report this but we will chase this for you and update you ASAP
Thanks
Simon
NOW TV Team