21-08-2018 20:17
When is the AppleTV app Beta going to start, I got an email saying 2nd half of August & not heard anything since. Also will the App be delivered by Apple Test Flight?
Roland
29-10-2019 16:49
My take is that HD is very close in the UK (Don’t shoot me if this isn’t the case) and that once HD is released the new App will hit the store, fully modified to take the Boost pack.
Wishful thinking maybe, but it would seem to be slightly sensible,
09-11-2019 10:34 - edited 09-11-2019 10:35
I was chatting just a few minutes ago with the On-line Live chat and below here are some 'Copy & Paste' from our previous chat, FYI I asked the agent if I can post their replies in our community and he was positive about it. below is my Q&A with the Agent. (answers in blue).
And, Also when is the new updated Now TV App when it is going to be released for Apple TV 4K?
It will be released by next month and every month we have updates for every device.
Are you talking about the NOW TV App for Apple TV 4K?
Yes, We have updates that will be rolling for every device which includes Apple TV as well.
09-11-2019 13:12
It’s good to know it isn’t far away now. At least we know it’ll finally be here before the year’s end. That’s something to look forward to.
09-11-2019 13:13
Customer Service rarely have any idea what's going on. I very much doubt they have any information about the Apple TV app.
09-11-2019 13:29
It’s already launched in Ireland. It is out there. Don’t forget, Ireland will have a FAR smaller subscription base than what the U.K. will. It’s a perfect beta testing ground for 6-8 weeks to make sure all bugs are squashed. Now TV can’t afford to have a rubbish app anymore, especially with the launch of Apple TV+ and Disney+ coming on March 31st.
I suspect the app that launched in the beta test was canned in favour of this one. It does look to be much better. I would think there is a roadmap in place for the Apple TV now that is company wide, and it is on the way. This is the first time that customer services have said that an app is coming.
09-11-2019 14:25
“Now TV can’t afford to have a rubbish app anymore, especially with the launch of Apple TV+ and Disney+ coming on March 31st.”
Agreed, but for me it’s more concerning that Sky Atlantic is home to most (all?) new HBO content. As HBOMax tries to make noise with their US service, I can’t see them happy that their only UK outlet offers such a shoddy format.
09-11-2019 15:27
09-11-2019 17:12
@Anonymous User I’m still waiting for a reply to the last email I sent to the Trials Manager 😟
it was sent around the time the last beta version was pulled from TestFlight
They always replied to me promptly before that.
Now totally in the dark. Very poor experience overall.
09-11-2019 23:51
I'd take anything a CS rep says with a huge pinch of salt, especially talking nonsense about monthly updates etc. CS reps wouldn't be privy to what is going on within the development department. That's just laughable. From what I've been told we're still a long way off seeing anything tangible in the wild.
10-11-2019 17:38
I can’t say this enough, there IS an app. Available for Now TV Ireland. It’s being tested there among a smaller subscriber base before being launched to the wider U.K. audience. It IS on the way. Remember that and be hopeful, positive and patient. The wait is almost over.