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Anonymous User
Not applicable

AppleTV 4k new app fails to load

Hi there, 

 

I'd updated to the new NowTV app this week on AppleTV, and I had it up and running even watching a few football games on it. 

 

However a couple of days later I went to watch something and I got a message on the screen "Sorry, NowTV is currently unavailable". 

 

I tried deleting the app, re-downloading, logging back in. Still the same message. Briefly it displays "fetching your home page" or something similar before it shows the not available message. 

 

I thought it might be because I run my own DNS server on a PiHole on my local network, but even manually changing the AppleTV's DNS settings to the standard 8.8.8.8 doesn't remedy the problem. 

 

I figure it's not my network either because the old TV app worked fine for years, and I can watch NowTV on multiple other devices in the house, iPads, PS5, xbox etc. 

 

Anyone seen similar issues? 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Anything in this link thread below helps ?

 

https://community.nowtv.com/t5/Other-Apps/New-Apple-TV-App-ver-6-3-6-not-working/m-p/550378