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Anonymous User
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Apple login forbidden (1610) error

Hi

 

Trying to log on Apple TV with NOW TV log details (not Apple ID) keep getting the above-

 

NOW TV sign in faliure

Apple login forbidden (1610)

 

I purchased a day pass on the NOW tv website (not on Apple TV) and the App works on mobile and laptop with no problems.

 

Ive looked at the similar threads already - so this is what Ive done

 

1. Definitely using NOW TV log in not apple ID

2. Password contains no special characters.

3. Restarted AppleTV, updated software too.

 

I di notice something about registering the full account - but when I press the registration page link it goes straight to my log in page, where I'm already logged in - it doesnt say how to finish the registration?

 

Can I get ny help before 4.30pm please - desparate to watch the league cup!!!!

 

Many thanks

30 REPLIES 30
Anonymous User
Not applicable

Hi @Anonymous User

 

Sorry for the delay in getting back to you.

 

Would it be possible to do the following steps :

 

  1. Reset your Apple TV (Homescreen>Settings>General>Reset>Reset All Settings)

 

  1. Reset your Apple TV back to factory settings (Homescreen>Settings>General>Reset>Restore)

 

It should then work for you.

 

Thanks

Andy

 

Anonymous User
Not applicable

This is ridicoulus ,  why would apple tv should be reset. ??

Anonymous User
Not applicable

To fix the problem “without” deleting every app/game and potentially resetting any progress on your Apple TV follow these 3 step instruction

1. Delete the NowTv app from your Apple TV box

2. Restart your Apple TV 

3. Redownload nowtv app!

relogin and enjoy 🙂

Anonymous User
Not applicable

I have the same problem and followed the solution provided that is deleting app, restarting Apple TV but I still get Apple login forbidden 1610 error message. Glad it is found during 14 days trial. I will cancel if I don’t find solution quickly. Can someone help me?

Anonymous User
Not applicable

Hi, did you ever find a solution to this issue? I have the sale problem now with 

 “apple login forbidden (1610)”

Anonymous User
Not applicable

I have this problem too. Any solutions? Tried resetting everything from passwords to devices. 

Anonymous User
Not applicable

Had this error for a few days tried the above and has worked. Thanks a lot 🙏🏽 

Anonymous User
Not applicable

Why should I reset my Apple TV completely and lose everything? Is there no other solutions?
Anonymous User
Not applicable

 

 

I have the same problem... will now tv respond or do the same as other companies do that once they have your money do nothing!