28-02-2016 14:41
Hi
Trying to log on Apple TV with NOW TV log details (not Apple ID) keep getting the above-
NOW TV sign in faliure
Apple login forbidden (1610)
I purchased a day pass on the NOW tv website (not on Apple TV) and the App works on mobile and laptop with no problems.
Ive looked at the similar threads already - so this is what Ive done
1. Definitely using NOW TV log in not apple ID
2. Password contains no special characters.
3. Restarted AppleTV, updated software too.
I di notice something about registering the full account - but when I press the registration page link it goes straight to my log in page, where I'm already logged in - it doesnt say how to finish the registration?
Can I get ny help before 4.30pm please - desparate to watch the league cup!!!!
Many thanks
01-03-2016 10:53
Hi @Anonymous User
Sorry for the delay in getting back to you.
Would it be possible to do the following steps :
It should then work for you.
Thanks
Andy
01-09-2018 20:19
This is ridicoulus , why would apple tv should be reset. ??
13-10-2018 23:35
To fix the problem “without” deleting every app/game and potentially resetting any progress on your Apple TV follow these 3 step instruction
1. Delete the NowTv app from your Apple TV box
2. Restart your Apple TV
3. Redownload nowtv app!
relogin and enjoy 🙂
28-10-2018 12:07
I have the same problem and followed the solution provided that is deleting app, restarting Apple TV but I still get Apple login forbidden 1610 error message. Glad it is found during 14 days trial. I will cancel if I don’t find solution quickly. Can someone help me?
02-03-2019 7:48
Hi, did you ever find a solution to this issue? I have the sale problem now with
“apple login forbidden (1610)”
07-04-2019 20:19
I have this problem too. Any solutions? Tried resetting everything from passwords to devices.
17-11-2020 20:12
Had this error for a few days tried the above and has worked. Thanks a lot 🙏🏽
15-04-2019 17:02
I have the same problem... will now tv respond or do the same as other companies do that once they have your money do nothing!