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sandip1116
First Poster

Apple login forbidden (1610) error

Hi

 

Trying to log on Apple TV with NOW TV log details (not Apple ID) keep getting the above-

 

NOW TV sign in faliure

Apple login forbidden (1610)

 

I purchased a day pass on the NOW tv website (not on Apple TV) and the App works on mobile and laptop with no problems.

 

Ive looked at the similar threads already - so this is what Ive done

 

1. Definitely using NOW TV log in not apple ID

2. Password contains no special characters.

3. Restarted AppleTV, updated software too.

 

I di notice something about registering the full account - but when I press the registration page link it goes straight to my log in page, where I'm already logged in - it doesnt say how to finish the registration?

 

Can I get ny help before 4.30pm please - desparate to watch the league cup!!!!

 

Many thanks

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11 Replies
Andy-S
NOW TV Team (Retired)

Re: Apple login forbidden (1610) error

Hi @sandip1116

 

Sorry for the delay in getting back to you.

 

Would it be possible to do the following steps :

 

  1. Reset your Apple TV (Homescreen>Settings>General>Reset>Reset All Settings)

 

  1. Reset your Apple TV back to factory settings (Homescreen>Settings>General>Reset>Restore)

 

It should then work for you.

 

Thanks

Andy

 

Eshebo
First Poster

Re: Apple login forbidden (1610) error

Why should I reset my Apple TV completely and lose everything? Is there no other solutions?
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SalvatoreL
First Poster

Re: Apple login forbidden (1610) error

This is ridicoulus ,  why would apple tv should be reset. ??

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Leviathian
First Poster

Re: Apple login forbidden (1610) error

To fix the problem “without” deleting every app/game and potentially resetting any progress on your Apple TV follow these 3 step instruction

1. Delete the NowTv app from your Apple TV box

2. Restart your Apple TV 

3. Redownload nowtv app!

relogin and enjoy 🙂

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Avinashgsr
First Poster

Re: Apple login forbidden (1610) error

I have the same problem and followed the solution provided that is deleting app, restarting Apple TV but I still get Apple login forbidden 1610 error message. Glad it is found during 14 days trial. I will cancel if I don’t find solution quickly. Can someone help me?

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Luke1stx
First Poster

Re: Apple login forbidden (1610) error

Hi, did you ever find a solution to this issue? I have the sale problem now with 

 “apple login forbidden (1610)”

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Steve106
First Poster

Re: Apple login forbidden (1610) error

I have this problem too. Any solutions? Tried resetting everything from passwords to devices. 

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Warthog33uk
First Poster

Re: Apple login forbidden (1610) error

 

 

I have the same problem... will now tv respond or do the same as other companies do that once they have your money do nothing!

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Gruntles
First Poster

Re: Apple login forbidden (1610) error

Utterly utterly ridiculous.  So due to their useless faulty app, the only fix is to expect everyone to reset their Apple TV to factory and lose everything?  No thanks.... cancelling this pile of junk.

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