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Richkb
Occasional Poster

Apple TV app loads bar but no content

When I load the Now TV app on Apple TV. The bar across the top loads but every page is black screen.  

 

Have checked other apps and no issues. Internet working okay and my now tv is working on other devices. 

 

Have deleted ted app and reinstalled but same issue. 

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11 Replies
Feldy
First Poster

Re: Apple TV app loads bar but no content

same issue

bongodaville
Occasional Poster

Re: Apple TV app loads bar but no content

Same, bought a sky sports pass online for footy n rugby - nada! Not happy 

Jenks-1001
Contributor 1

Re: Apple TV app loads bar but no content

image.jpgI’m having same problem.

JRB-UK
Contributor 1

Re: Apple TV app loads bar but no content

Sadly the same here too. 😞

• Deleted app and rebooted and downloaded app again - no change

• Attempted reset of Apple TV too - no change

 

Shame it’s so glitchy. 

GRiDlock
Occasional Poster

Re: Apple TV app loads bar but no content

Same issue. Now TV need to realise the market is bigger than NOW TV boxes. Improve the app and maybe people will use it and then stop losing market share to amazon and Netflix. 

dwplease
First Poster

Re: Apple TV app loads bar but no content

Thanks for posting the photo of the grey bar error - helpful when logging with Now TV’s Technical via Live Chat (and reassuring it wasn’t just me). 

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BeardyBoyo
Occasional Poster

Re: Apple TV app loads bar but no content

Are you all running the beta version of tvOS 13? If so, same issue here. I think there should be a new beta released this week or next. Hoping that solves the issue.

JRB-UK
Contributor 1

Re: Apple TV app loads bar but no content

Yes running tvOS 13 here. Hope new release does too. 

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skzzzzz
Occasional Poster

Re: Apple TV app loads bar but no content

Hmm, indeed I have also subscribe to tvOS beta updates. Could be the reason.

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