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Anonymous User
Not applicable

Apple TV app Broken 10/08/19

Apple TV app is broken. Don’t panic, Nobody panic! 

so I tried to load now tv app and all I get is the menu bar and a black screen. 

things I’ve done

  • clicked all items in the menu
  • closed and restarted the app
  • deleted the app and reinstalled 
  • restarted my Apple TV box 
  • checked network status
  • unplugged the power and reconnected
  • reset my broadband 
  • unplugged the broadband and reconnected. 

everything you would get told to do from a customer support team. To the point where you Set it ablaze and throw it off the tallest cliff while singing “die mf die” by “dope”   

think I went a bit off track there. 

anyway I’ve tried all the above and nothings working.  

any solutions?

3 Replies
Anonymous User
Not applicable

I am having the same issues.  Nothing but the menu bar.  I did all the things mentioned in previous posts and got the same result.  NowTV does work on my mobile devices just not on AppleTV

greigallen
Mentor

I have the same issue. Are you running the tvOS beta on your Apple TV by any chance?

Anonymous User
Not applicable

ive Tried tvOS 12 and 13 beta. Both have the same problems. Last time it was working was on tvOS 13 beta about 2/3 days ago. Absolutely nothing now