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Anonymous User
Not applicable

Apple TV 4K issues (Strange Camo Effect)


I have NOW on an Apple TV 4K box, On-demand seems to work very well with no issues but Live TV Streams are bad...

It is fine on Android tv in the same room and on iPads and Phones but the Apple TV has this weird war type Camo effect overlaid on the streams when there is a Dark area, like black movie bars

I have attached a video showing this that I uploaded to youtube

Do you suffer the same? Is there a fix for this? 

Things i have tried to help fix it:
I have uninstalled the app and reinstalled it, I have updated it to the latest version of the Apple TV OS and it still will not disappear.

I have 1gbps down and 100mb up on my broadband with WIFI 6 and no issues with the Android app in the same room on the same tv


I have the same issue it’s annoying and the only way I managed to resolve it was to use an Amazon 4k fire tv stick, which is really an over the top way to fix what should be an easy software fix.


I have noticed that the image overlay still shows up when using the 4k stick but only when swapping about in the menu section of the app particularly when swapping from live back to the main menu, it never seems to overlay itself on a live image.


So for the moment it’s Amazon Now app 1 Apple Now app 0. 

Anonymous User
Not applicable

I have the same issue and it's getting worse or should I say happens more often.  I think it's the result of excessive compression of the picture care of Now tv 

Legend 5
Legend 5

@Dazzman @Anonymous User 

Mentioned in the thread by @Anonymous User

FYI that I do not work for NOW, just a NOW customer trying to help