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Bobguffie
Advocate

Re: App for Nvidia Shield TV

It's working for me 😁
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billae01
Advocate

Re: App for Nvidia Shield TV

I was just about to click BUY for the Nvidia Shield Pro, when I noticed most of the shots didn't have NOW. 

 

I like NOW, I have 1080p and the picture appears superior on the 4 core NOW TV box I have used for ages. I don't think the new interface is as good as the original but maybe that is just me. It has Freeview, Sky entertainment, Kids, Movies and Sport. No Hayu as that seems to be a lot of nonsense made for Yankees.  I have a Youview box which offers all of the above including NOW, Amazon Prime and Netflix. I can use either box. I could add entertainment and sports and kids channels  to that box but don't since that is stupid and Sky Atlantic is only on NOW. 

 

I don't play games and wanted Shield pro to upscale to 4K. To find that NOW will not work is simply disgraceful. If the other box will, I'll simply cease to be a NOW  customer.

 

Virgin Media is at this moment being installed on my streets. Beware NOW, you are not precious enough to deny what customers wish! I don't use Sky because I don't want a dish. No dish with Virgin but I will be comparing costs and services. Should I simply press the Buy button today and get the Amazon discount?

Starting adverts is a game changer. I don't pay you for Ads. I pay to avoid the damned things.

Very poor regard for customers. You don't care if a few migrate elsewhere but what if we find out you are superfluous to our needs? You may care then.

commanda6
Legend 5
Legend 5

Re: App for Nvidia Shield TV


@s1m0nc wrote:

Interesting last comment, above. Casting NOW to the chromecast built into the nvidia shield doesn't work, that's exactly the problem.


Hi @s1m0nc 

the next time you try to cast now to the shield have a look at the settings in the now app and try making sure the audio is switched to stereo and see if this helps, as there is an audio issue with some chrome cast built-in devices and 5.1 audio at the moment. And the issue may not be specific to Now

 

I initially thought that it was an issue only with the 'Humax Aura'  from what I've been reading here perhaps not. Certainly in the case of the Aura. This is not an issue specific to Now as there is no service or output 5.1 audio on the Aura when casting at this time 


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
Mackay44
Advocate

Re: App for Nvidia Shield TV

Casting is an annoying work around! Sort this out “Now” or you have lost another customer. I have just left Sky and come over to NowTV and I am well annoyed the app is not on my shield. I will never use Sky or Now again. What a joke!!!! Just release the the app. I bet it’s just because they can’t the HD money of you because of the upscaling. Even though I would pay anyway for the other benefits you get.

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gavs82008
Legend 5
Legend 5

Re: App for Nvidia Shield TV

@Mackay44 

You are best to send an email as this is a customer forum, your "feedback" will go unheard. Address for customer service in the below picture.

Now TV customer service.jpeg


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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