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Anonymous User
Not applicable

All4 app not playing any programmes

Hello my all4 app will play any programmes it loads and then nothing and comes up with an error.

 

All4 works on my phone and I’ve reset password and apps but nothing happens on now TV 

 

can anyone help please

 

jon 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Can you please specify the device you are using?

Is it a Now TV Smart box? Now TV Black box? Now TV stick?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Using a now stick on a Panasonic tv. Get several channels but can’t get  any channel  4 or bbc 2. Checked my login details many times and they are correct but on inserting it says they are incorrect. Any help please

gavs82008
Legend 5
Legend 5

@Anonymous User 

What you could try is deleting the apps and reinstalling to see if that works. 

Worst case you can set the device back to factory settings. It’s extreme yes but often best for squashing bugs on the system.

FYI that I do not work for NOW, just a NOW customer trying to help