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Mentor 1
Posts: 1,274
Registered: ‎09-10-2014

Re: Sky Now Samsung TV app for older models

@Scubj

 

Hi Scubj

 

I'm coming in late on this discussion but I hope I can hope to clarify a couple of things you have mentioned.

 

1) @SeeMoreDigital said, "....there's been major changes to their TV's operating systems and softwares too" and you replied, "technology marches on, but it is a shame that within less than 3 years they drop support".

 

Simply put, your lucky if a company like Samsung supports any of their smart TV OSes longer than 2 years because, more than likely, they buy in the OS for a specific model of smart TV from a third party company.  So when that run of model is no longer manufactured their interest in the model's OS, I presume, will also end.

 

After all, it will cost Samsung money to continually support an old "out of range" OS while it will not be bringing any money in.

 

Again, I would presume that most smart TV manufacturers would adopt the same business strategy and behave, more or less, the way Samsung does.

 

2) You also said, when explaining Samsung's reply to your query, "I guess it could be added by NOW TV?", meaning Now TV could adapt their smart TV app to run or your TV.

 

Well, I don't believe that any tech company develops applications for OSes that are no longer supported by their owners, that's why you will find that as your current apps are updated they will start to fail.

 

However, I cannot speak for Now TV and their future plans.

 

Finally, unless you are prepared to change your smart TV every 2 - 3 years, bearing in mind that most TVs last 5 -10 years, then you should expect the "smart" element to "give up the ghost" long before your TV's hardware does.

 

 

UK Bob

First Poster
Posts: 1
Registered: ‎20-04-2017

Now to app on older Samsung tv

We have a pre 2015 Samsung smart TVs ( not sure exact model number yet, looking for receipt) will the app ever be available and is there a timeline for this?

The pinned post has a link to another article and says it should show model numbers available now and shortly but only shows the models available now
Champion 2
Posts: 7,002
Registered: ‎31-12-2013

Re: Now to app on older Samsung tv

Hi @Jennie1,

 

Just so you know... Your TV's model number will be stated on the back of the TV. And might also be stated somewhere under one of its menu options (probably in areas such as: set-up or settings).

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

NOW TV Box = Model no: Black box | Software: 7.5.3 Build: 4102-10 | NOW TV app: 3.12.129 • LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 32LN575V | Software: 04.28.14 | OS: NetCast •

All TV's = NOW TV app: 2.24.1 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


First Poster
Posts: 1
Registered: ‎12-02-2015

Re: Sky Now Samsung TV app for older models

Hi NowTv,

 

I have 3 Samsung Tv's in the house and followed progress on this for some time.

 

Initially, a little bit peeved to find NowTV as an app on TV was an exclusive for LG. Then annoyed that the exclusive deal was renewed.

 

Then out of the blue, the app became available on the smallest TV in the bedroom. Brill, the experience isn't that dissimilar to the boxes. It was also coming to 2017 model and it has! Now it's just the 2013 model I have, the one most used in the house (the highest spec model).

 

We live in a world that means we really don't want to set top boxes or ugly dishes on side of new house! I want a TV with only 1 cable the power, no ugly brick powerline adapters. With BT their encryption means you need powerline adapters, yet NowTV allows any room to be serviced by Wi-Fi so argument it's for content protection reasons is a mute point to me.

 

Any update on 2013 models, please?

 

Regards,

 

Victort 

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Champion 2
Posts: 7,002
Registered: ‎31-12-2013

Re: Sky Now Samsung TV app for older models


Victort wrote: 

Any update on 2013 models, please?

 


Hi @Victort,

 

I'm quite sure that NOW TV would like as many Samsung 'smart' TV's as possible to support their service. Unfortunately much of it will depend on Samsungs commitment to supporting their older televisions.

 

Sufficed to say, developing an new 'app' to run on a TV's operating system (OS) from 2013 is one thing. Supporting the 'app' for years to come on what is already 'an old OS', is quite another!


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

NOW TV Box = Model no: Black box | Software: 7.5.3 Build: 4102-10 | NOW TV app: 3.12.129 • LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 32LN575V | Software: 04.28.14 | OS: NetCast •

All TV's = NOW TV app: 2.24.1 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •