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Anonymous User
Not applicable

NOW TV Player not working - error code OVP_00012

Hello community,

 

Wondering if someone can help. I have just signed up to a 14 day free trial, I have downloaded the NOW TV player onto my laptop but when I try and play a film, it says I cannot watch content in this country, despite me being resident in the UK, I am not even on holiday. I have Sky wifi, so I'm assuming the server is not based in the UK, meaning it thinks I am outside the UK. Has anyone else had this issue?

 

Many thanks,

Ben

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Are you using a VPN, where the nowtv player would possibly bring up this error code/ message and prevent you from using the nowtv player App on your laptop  ?

 

If you are not using a VPN, then if your laptop is working on Windows 8.1 or above, then maybe try the dedicated NowTV App that you can download for free from the Microsoft Store, which is different to the nowtv player that is currently giving you the error message.