Help

[Anonymous User]

Guys

This is getting a bit annoying where i have to repsort to using a forum...

twice this evening I have tried to have live chat and i keep getting disconnected.....I am trying to log into my NOW TV Samsung TV app...I get all the way to the enter username/email & password section...I do so and I get a red message saying there is a problem with my account....yet I can log in with me Macbook Pro..

So...I'll make it simple....(Yes I am VERY annoyed by now)

is my Samsung UE32J5600AK actually comaptable with the NOW TV APP?

[SeeMoreDigital]

Hi @Anonymous User,

When you log into your NOW TV account using your Macbook Pro, are you able to see your entire account including your payment details?

Cheers

[Anonymous User]

Yes...I can see everything...except my user name, but I have had that confirmed now....still nothing...

[SeeMoreDigital]

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@Anonymous User wrote:

Yes...I can see everything...except my user name, but I have had that confirmed now....still nothing...

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Hi @Anonymous User,

If you haven't done-so already, try your 'Username' without adding the email address part at the end.

Cheers

[Anonymous User]

already done....

TBH....having read the threads on just Samsung TV's I realise that NO ONE seems to have aclue whats going on......So I have just ordered a NOW TV Box from Amazon....

thanks for getting back to me though....much appreciated.

[SeeMoreDigital]

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@Anonymous User wrote:

...I have just ordered a NOW TV Box from Amazon....

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Hi @Anonymous User,

Out of interest... Does it include a 'bundle' deal?

Cheers