Just signied up to Now TV and the picture quality is shocking. It looks like watching something in 480 and is like stop/start animation.
I have 2 of the latest Samsung TVs one a 4K the other an 8 series and both are connected via ethernet to Virgins fastest speed.
Any ideas folks?
17-07-2017 14:19 - edited 17-07-2017 14:19
Hi and welcome to the forum @Johnhamill,
Sorry to hear you're having problems. In order to help you, can you please provide the following information: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us and/or the NOW TV developers to work out a solution for you!
• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •
• LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •
• All TV's = NOW TV app: 2.25.0 | Post Processing Features: All disabled • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •