07-12-2015 14:02
07-12-2015 14:12
@Anonymous User does the new router have a password? I'd suggest trying to give this a go (unless you are now on Virgin, at which point I'd suggest just getting a new remote):
a) turn on the old router (but don't connect it to the phone line)
b) connect your phone to that wifi point
c) using the roku app on your mobile control your NOW TV box and select the new router and enter the password
d) turn off the old router
e) connect your phone to the new routers wifi
Hopefully this will have got you working, otherwise you can pick up a replacement remote from the Sky Accessories Store
07-12-2015 17:27