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Anonymous User
Not applicable

‎29-09-2016 19:49

error code 103

keep getting error code 103   saying oops something went wrong etc    what is this please ???

 

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113 REPLIES 113
Karl-F
Community Manager
Community Manager

‎27-06-2018 9:52

In response to Anonymous User's comment

Hi @Anonymous User, 

Thanks for getting in touch and letting us know. 

Can you please let us know if you are having this issue when watching a particular show on the Entertainment Pass?

Thanks, 

Karl

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Anonymous User
Not applicable

‎06-10-2016 19:10

Hi I get it mostly on live tv.
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Anonymous User
Not applicable

‎07-10-2016 12:12

I'm getting this too using entertainment pass. Sometimes happens every few minutes then it can be ok for an hour. Only bought box 4 days ago. Thinking if asking for refund. Often seems to need my TalkTalk modem rebooting before it will reconnect.
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Anonymous User
Not applicable

‎07-10-2016 13:09

Full error mag on my box -
Sorry, something went wrong. We're working on it.
V.3.5.48
Please come back later or go to www.NOWTV.com/help
Close
Error code:-103
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Anonymous User
Not applicable

‎10-10-2016 15:33 - edited ‎10-10-2016 15:41

In response to Anonymous User's comment

Hi @Anonymous User, @Anonymous User and @Anonymous User.

 

Apologies for the late reply.

 

We're currently getting this error code investigated and will post back once we get more info.

 

In the meantime, we're still available on lots more devices.

 

Sorry for any inconvenience it's caused.

 

Thanks,

 

Rich 

The NOW TV Team

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Anonymous User
Not applicable

‎15-10-2016 7:54

Hi I'm repeatedly getting this code too, I've had now tv for a long time and it's just started happening, I too am not happy, I only stream tv services, I no longer have any kind of subscription package
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Anonymous User
Not applicable

‎16-10-2016 12:57

In response to Anonymous User's comment

Getting this error today only on sky sports 1. switch to another sports channel and its fine. Go back to Sky sports 1 and still the same frozen image.

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Anonymous User
Not applicable

‎16-10-2016 17:55

Been getting this error code today, on movies and also on sky sports. Never had any issues with nowt before so initially thought it was my broadband. Missed most of the football earlier as kept having to change channel
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Anonymous User
Not applicable

‎17-10-2016 19:15

Yes I have the same error code 103 constantly sometimes .
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Simon-J
Community Manager
Community Manager

‎18-10-2016 21:28

In response to Anonymous User's comment

Hi guys

 

Thanks for posting.

 

We're currently investigating this issue and we'll update you here when we have more details on this.

 

 

Thanks

 

Simon

NOW TV Team

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