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Expert

Roku LT app buffering and crashing

Over at least the last week the app appears to have developed issues playing back. After a few minutes playing back Supergirl or Penny Dreadful it will buffer and not continue playing. I go back and play again, resuming and it will buffer again after a few minutes. The next time I try to resume the app crashes out. Any advice?


Currently watching on catch-up: Modern Family S11, The Flash S6, Arrow S8, Supergirl S5
Waiting for boxsets: Runaways S3 .

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Legend 5
Legend 5

Re: Roku LT app buffering and crashing

@varsas Hi, 🙂

Does anything on this page help you?

http://help.nowtv.com/article/Troubleshooting-steps-for-the-Roku-player

 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

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Advocate

Re: Roku LT app buffering and crashing

I've got a Roky 2XS, and am having the same issue.

 

THe Troubleshooting advice, was helpful thank you, but it didn't improve it (Mine was already set to Automatic Bitrate)

 

Checking the Roku system, It was updated on the 6th July, and is software version 7.2.0 Build 4100. Could these things be related?

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Champion 3

Re: Roku LT app buffering and crashing

@Hoarasaurus

 

Hi H

 

You said, "Checking the Roku system, It was updated on the 6th July, and is software version 7.2.0 Build 4100. Could these things be related?".

 

It is quite possible, the Roku OS could have become too big for the Roku LT system to continue to process it efficiently, which results in the whole system slowing down and buffering, ie. trying to keep up with the demands of the updated O/S.

 

However, the update could have introduced a bug or some sort of fault, which Roku may corrected later.

 

 

UK Bob

 

PS.  H, I just bounced over to the Roku forum (http://forums.roku.com/viewtopic.php?f=28&t=95691) and found that other Roku users are also having buffering problems after getting the 7.2 Build 41x. update.

 

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Champion 3

Re: Roku LT app buffering and crashing

 

 

As an addendum to my post above, I hope that Now TV, when it comes time to update our white box (Roku Lt clone), does not use this 7.2 build 4.1x O/S update.

 

 

UK Bob

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Scholar

Re: Roku LT app buffering and crashing

Yesterday had the same buffering problems with NowTV on my poor little Roku LT, funny it does not effect Plex local or Internet based streaming. As you pointed out maybe the system is the problem. I do have an old NowTV white but haven't tested it as have maxed out my device limit for NowTV, tried it on NowTV black models and are perfect, no issues.

I did not use NowTV for a week maybe that is why have not noticed this till now. I think Roku LT might not get many more system updates as the box is phased out now. Even my beloved Plex does not get all the functionality that the Roku 2 or 3 get.

I would love NowTV more if they would bring more apps to their store.

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Re: Roku LT app buffering and crashing

Has anyone found a solution to this yet?  It's been over a month and I'm still having the same problem and there doesn't seem to have been any official update on it, so just wondering if any of the other customers with the same issue have found a workaround?

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NOW TV Team (Retired)

Re: Roku LT app buffering and crashing

Hi @PHILIP_OSBORNE

 

If you have a look at the link that @ukbobboy has posted above to the Roku Forums there are some posts from the Roku Team in the last week that may be of interest to you.

 

Cheers

Andy

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