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Dev6
Observer

Re: Only using 1/4 of my screen

Is this issue still outstanding? 

I'm the same problem with my av cable from Roku box

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artesea Legend 5
Legend 5

Re: Only using 1/4 of my screen

@Dev6 yeah, see the post directly above yours. 

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I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
Did you find this post useful, why not give some Thanks?

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SeeMoreDigital Legend 5
Legend 5

Re: Screen problem

Hello NOW TV forum moderators,

 

How about merging this topic together with this Only using 1/4 of my screen topic?

 

 

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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Ali1231
Advocate

Re: Only using 1/4 of my screen

Hi I have the black now tv box I have changed it from 720p to 1080p and still no difference and I am also using a hdmi lead and recommendation on what to do?

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commanda6 Legend 5
Legend 5

Re: Only using 1/4 of my screen

@Ali1231 . I have replied to your other post and so has @SeeMoreDigital

 

http://community.nowtv.com/t5/NOW-TV-Box-black/Not-full-screen/m-p/370748/highlight/true#M4145

 

 


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.

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wsnililu87jj
Scholar

Re: Only using 1/4 of my screen

This is still affecting AV out on white Now TV boxes and technical support just suggest getting HDMi convertor and black box.

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