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Anonymous User
Not applicable

Re: Only using 1/4 of my screen

Is this issue still outstanding? 

I'm the same problem with my av cable from Roku box

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artesea
Legend 5
Legend 5

Re: Only using 1/4 of my screen

@Anonymous User yeah, see the post directly above yours. 

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I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
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SeeMoreDigital
Legend 5
Legend 5

Re: Screen problem

Hello NOW TV forum moderators,

 

How about merging this topic together with this Only using 1/4 of my screen topic?

 

 

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Anonymous User
Not applicable

Re: Only using 1/4 of my screen

Hi I have the black now tv box I have changed it from 720p to 1080p and still no difference and I am also using a hdmi lead and recommendation on what to do?

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commanda6
Legend 5
Legend 5

Re: Only using 1/4 of my screen

@Anonymous User . I have replied to your other post and so has @SeeMoreDigital

 

http://community.nowtv.com/t5/NOW-TV-Box-black/Not-full-screen/m-p/370748/highlight/true#M4145

 

 


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

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wsnililu87jj
Scholar

Re: Only using 1/4 of my screen

This is still affecting AV out on white Now TV boxes and technical support just suggest getting HDMi convertor and black box.

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