06-11-2015 21:24
16-03-2016 14:22
Hi @Anonymous User
Thanks for your post.
Sorry to hear that 😞
Can you set the Display Settings to 720p or 1080p in the Roku Settings?
Birgit
NOW TV team
01-04-2016 18:46
01-04-2016 19:36
@Anonymous User wrote:
I'm also experiencing this problem!! Has your issue been resolved? Please help! So frustrating!
If you read through this topics previous comments you'll discover that NOW TV did not actually cause this issue...... Roku did!
05-05-2016 20:49
Hi I have the black now tv box I have changed it from 720p to 1080p and still no difference and I am also using a hdmi lead and recommendation on what to do?
05-05-2016 20:53 - edited 05-05-2016 20:55
@Anonymous User . I have replied to your other post and so has @SeeMoreDigital
http://community.nowtv.com/t5/NOW-TV-Box-black/Not-full-screen/m-p/370748/highlight/true#M4145
22-06-2016 20:58
This is still affecting AV out on white Now TV boxes and technical support just suggest getting HDMi convertor and black box.