Reduced screen size

[Danny57]

When the soft ware update was done in November

[SeeMoreDigital]

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@Danny57 wrote:
Due to nowtv upgrade some of us are experiencing a tiny screen Nowtv have said they are working on it ! Truth is they don't care and nothing is being done I've cancelled my direct debit I suggest every one does like wise

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Can you be more specific?

What down-grade. What device are you using to view Now TV on?

[SeeMoreDigital]

Given that there's been no further posts about the '1/4 screen' problem. Has Roku's latest software version 7.0 Build 9044 (released Tue 15 Dec 2015) solved this issue?

[Jon10]

Nope 😞

Renewed subscription tonight, got the 1/4 screen problem, manually upgraded to build 9044 after seeing your post and there is no improvement.

[Kaycam60]

I am having exact same problem!

[Karl-F]

Hi @Danny57, 

Is the picture in the top left hand corner? 

And are you using a Roku Box? 

If you are connecting via HDMI cable, please change the picture resolution on the box itself to 720p. 

We look forward to hearing from you. 

Thanks, 

Karl

NOW TV Team

[meximow]

I have tried all suggested and still no luck, so frustrating. Has anyone found another solution?

[Danny57]

Yeah it is top left, and l have got a roku box but TV has only AV connection it's not H D so I'm done .Was working perfectly before , any way cancelled my nowtv

[Danny57]

Well there you go no reply Karl ! Happy Christmas

[Danny57]

Where the hell did success come from ! Are you illiterate , aswell as useless