06-11-2015 21:24
25-11-2015 21:04
25-11-2015 22:13
26-11-2015 24:17
26-11-2015 20:56
26-11-2015 21:07
@Anonymous User
The problem is due to a recent software update. Are you connected to your TV by a HDMI lead? If so the advice from the NOW TV Team is to go to Settings - Display Type from the NOW TV Box homescreen and choose either 720p or 1080p if available.
26-11-2015 21:17
26-11-2015 21:23
@Anonymous User
Are you connecting with an AV lead then? If your TV has an HDMI input then connecting via HDMI instead should sort the issue, but if your TV doesn't have a HDMI input you need to wait for the NOW TV team to come up with a fix for the issue. They are working on it at the moment but I've no idea how long it will take.
26-11-2015 21:24
26-11-2015 21:27
@Anonymous User
If your TV does have a HDMI input, then the NOW TV box did come with a HDMI cable, you might want to check the packaging if you still have it. If not, no worries, the NOW TV Team will announce when a fix is available, hopefully it won't be too long.
26-11-2015 21:35