I am currently having this issue as well. I have a Roku box which is connected to a Samsung 32" TV. We also have on here various Catch Up channels and Netflix and they are all working fine.
This has only started happening today (we have had NowTV for nearly 2 years) and it's affecting both the movies and Entertainment packages. Does anyone have any ideas?
What's your Roku box's 'model number' and 'Software Version'?
Have been using ROKU LT boxes on two tvs in house, and have started geting this problem with Now TV last night. All other streaming channels work full screen, WiFi is super fast, but all Now TV content is only displaying in a box anchored in top left hand of screen, covering approx 40% of screen. Both tvs are diferent make and model, one much newer than the other.
My guess is that there is a glitch or an update that has occured on or around 23/11 that has caused this - possibly similar to a problem i had with BBC i player on Roku a while back, where the picture was too big - meaning you could not read the iplayer menu correctly.
Could someone please offer me an explainatiln please, and sort this quickly?
@Anonymous User @Anonymous User if you use a HDMI lead head to Settings on your Roku box and then to Display Settings and switch it to either 720p or 1080p.
If you use an AV lead NOW TV are trying to resolve the issue and hope to have a fix in place soon.