22-06-2016 16:37
24-06-2016 11:13 - edited 24-06-2016 11:15
Hi @Anonymous User
Thanks for getting in touch with us. I'm sorry to hear you've been having issues with your Roku box.
By turning it on and off, do you mean resetting the box via the pin-hole button on the back? If not, could you give that a go for us?
Please let us know how you get on.
Thanks,
Rob
NOW TV Team