23-02-2017 10:49
Talk talk sent an e mail saying they were improving our Broadband so now everything
Seems worse Computer Tablets and the Now TV picture is awful
Tried turning box on and off reseting the box you name it I have done it!!
All I want for 6.99 is a decent picture
HELP!! I am pulling my hair out here!!
Graham
I
23-02-2017 11:53
@Anonymous User wrote:
Talk talk sent an e mail saying they were improving our Broadband so now everything
Seems worse Computer Tablets and the Now TV picture is awful
Tried turning box on and off reseting the box you name it I have done it!!
All I want for 6.99 is a decent picture
HELP!! I am pulling my hair out here!!
Graham
Hi @Anonymous User
If you have received an email from your ISP, saying that improving your broadband that could well mean they're conducting maintenance in order to do that. You could well find that during the maintenance/improvement exercise your broadband may well be worse than it would ordinarily be. I'd suggest conducting a speed test, although there in mind speed isn't everything ping times were also affect the service you get from now TV as well
23-02-2017 12:13
23-02-2017 15:05
@Anonymous User wrote:
Thanks for replying
The improvements to broadband were over 2Weeks about
6weeks ago now as stated everything seems worse!!
Hi @Anonymous User
Did you do a speed test? If your Internet connection is under 2.5Mbps you would have trouble with NowTV. If your Internet connection is under 5Mbps , then you probably won't get 720p HD content.
I assume you're using Wi-Fi?. If you're able to use ethernet on any of your registered devices can you try a wired connection