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Anonymous User
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Now TV not loading on Roku 3 box

I have just signed in to Now TV on my new Roku 3 box. It looks like its loading but then crashes out to the home screen.
6 REPLIES 6
caseyb1993
Legend 5
Legend 5

@Anonymous User Have you tried uninstalling and reinstalling the app? 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

having the very same issue today, did you manage to find a fix for this? 

 

I have factory reset my box but still gets to the menu and freezes.

Anonymous User
Not applicable

Everyone appears to be having issues today so suspect theres problems at Now TV's end

@Anonymous User NOW TV working fine here on Roku 3. 

 

But there are many reports that NOW TV is NOT working on NOW TV branded boxes - do you have a NOW TV branded box? If so, see the message boards for those boxes to see the extent of the problem! 

Anonymous User
Not applicable

same here turned on home screen appeared wouldnt do anything , unplugged left for 10 mins still same , reset box set it all back up it updated and applied all settings ALL DONE came up and still froze on home screen 

Anonymous User
Not applicable

Work around - Reboot your box and before the home page displays press nowtv button. Don't let home page load and you should get in