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Anonymous User
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Error code 4008

I have been trying to buy a day pass for sports and keep getting this message for error code.
I have went in and updated payt details but still happening. Any help appreciated
4 REPLIES 4
Anonymous User
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This article https://help.nowtv.com/article/now-tv-box-stick-error-codes-messages states

"There's an issue with your payment -Go to NOWTV.com/account on a PC or Mac, and make sure your payment details are updated correctly ."

Anonymous User
Not applicable
Hi yeah I have reset the payment details and still the issue is there.
Thanks
Anonymous User
Not applicable

@Karl-F @Tony-D @Anonymous User

Tony-D
NOW Team Member
NOW Team Member

@Anonymous User wrote:
Hi yeah I have reset the payment details and still the issue is there.
Thanks

@Anonymous User 

 

Basic TS Steps:

1. Go to NOWTV.com and click Sign In

2. Click on My Account on the top right of the page.

3. Click on Update Card details.Click on Change Card Details.

4. Enter your updated card details and billing address.

5. Click Update.

 

Otherwise,

 

Make sure the card is activated, make sure the billing details are 100% correct, letter for letter, format for format. Do this on PC is possible or if on mobile, using chrome, click the settings icon and then 'Request Desktop Site'.

 

Let me know how it goes. Thanks for the tag btw @Anonymous User