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Occasional Poster
Posts: 2
Registered: ‎15-04-2018

Error code 4008

I have been trying to buy a day pass for sports and keep getting this message for error code.
I have went in and updated payt details but still happening. Any help appreciated
Helper 4
Posts: 215
Registered: ‎02-11-2014

Re: Error code 4008

This article https://help.nowtv.com/article/now-tv-box-stick-error-codes-messages states

"There's an issue with your payment -Go to NOWTV.com/account on a PC or Mac, and make sure your payment details are updated correctly ."

Occasional Poster
Posts: 2
Registered: ‎15-04-2018

Re: Error code 4008

Hi yeah I have reset the payment details and still the issue is there.
Thanks
Helper 4
Posts: 215
Registered: ‎02-11-2014

Re: Error code 4008

[ Edited ]
NOW TV Team
Posts: 556
Registered: ‎07-04-2016

Re: Error code 4008


@Alismith wrote:
Hi yeah I have reset the payment details and still the issue is there.
Thanks

@Alismith 

 

Basic TS Steps:

1. Go to NOWTV.com and click Sign In

2. Click on My Account on the top right of the page.

3. Click on Update Card details.Click on Change Card Details.

4. Enter your updated card details and billing address.

5. Click Update.

 

Otherwise,

 

Make sure the card is activated, make sure the billing details are 100% correct, letter for letter, format for format. Do this on PC is possible or if on mobile, using chrome, click the settings icon and then 'Request Desktop Site'.

 

Let me know how it goes. Thanks for the tag btw @robert1997