06-12-2017 16:43
06-12-2017 17:36
@Anonymous User
Welcome to the forum. Pop onto your My Account > Payment Details page
https://account.nowtv.com/payment-details
and make sure you have entered the correct details and that there is credit available on the account.
If you still have problems have a word with live chat who can check things out for you. To reach them go to the following page and click the start live chat button.
https://help.nowtv.com/contact-us/why-wasnt-my-payment-authorised