31-08-2016 14:58
Hi @Anonymous User
Are both cards from the same issuer ?
Can you let me know what bank they are with ?
Thanks
Andy
28-05-2015 6:04
28-05-2015 6:05
28-05-2015 8:39
@Anonymous User wrote:
Now do change my my card got new card now
@Anonymous User https://watch.nowtv.com/account/cardDetails
28-05-2015 6:07
28-05-2015 6:08
29-05-2015 14:47
Hi @Anonymous User,
It's really quick and easy to change your card details. Just follow the steps below:
1. Go to NOWTV.com and click Sign In
2. Click on My Account on the top right of the page.
3. Click on Update Card details.Click on Change Card Details.
4. Enter your updated card details and billing address.
5. Click Update.
Let us know how you get on and if you need any more help then just give us a shout 🙂
Thanks,
Seema
NOW TV Team
17-08-2015 17:30
I get exactly the same problem - when I try changing my card details (which are all correct) I get a message in red text saying 'we are unable to validate your card details. Please check and try again'. I've entrered the information numberous times with numerous different cards and it still doesn't work. Absolutely rubbish
20-08-2015 15:34
Hi @Anonymous User
Thanks for getting in touch. Very sorry to hear you've had some issues. I can see your issues resolved itself later on in the day which is great! Enjoy your viewing
Cheers
Ranj
NOW TV Team
05-11-2015 23:45