Error 4008, Every time...

[Anonymous User]

Help every time I try to get a pass I get 4008

[Anonymous User]

I have 

[Anonymous User]

Update your card details by logging onto your account.

I've just had the same message - I'd forgotten that i'd been issued a new card a couple of weeks ago.

[Anonymous User]

i need to renew my pass but keep get 4008 can you advise me please june nolan

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@Anonymous User wrote:
Help me plz I keep getting (4008)

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[Anonymous User]

@Anonymous User

Not to worry as I have the fix for this. 🙂

If you could sign into your NOW TV account via a Laptop or PC. Go to the "My Account" section and re-add your payment details, this will then give you the option to renew your Pass.

I must emthacise that this does need to be done on a Laptop or PC as mentioned in order for this to work.

Any problems, give me a shout!

Michael

NOW TV Team

[Anonymous User]

I have brought a now tv box have retype my card details several times and it won't let me start the free 14 day movie trial help!

[Anonymous User]

@Anonymous User does the card have credit? Although you are starting the free trial they need to be able to request (but not take) 10p to prove the card is valid and that you are over 18 and live in the UK. 

[Anonymous User]

I registed new card already

[Anonymous User]

Hi @Anonymous User

Thanks for your post.

Can you double check that via My Account section while signing in on a PC or laptop?

Birgit

NOW TV Team

[Anonymous User]

Im having the same problem and it will not let me update the expiry date , can you help?

[Anonymous User]

I keep getting error code 4008 when trying to purchase pass. Funds are available and card details are correct, haven't changed. I tried another card and it is the same . Message to say cannot validate card when trying both cards. When trying to purchase pass through the t.v it says that now TVs are having technical difficulties with payments. I had an ongoing subscription service with the same card and it won't take payment