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Anonymous User
Not applicable

Connecting voucher

I recently bought a new box with 4month movie voucher but tried to use voucher with existing box but get an error code4010. Is this because its wrong box? Do i have to use new box?
1 ACCEPTED SOLUTION
4268
Legend 5
Legend 5

No it should work @Anonymous User where did you try adding it? You need to add it in capitals on the website. If still not working pop on to chat and they can help.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.

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2 REPLIES 2
4268
Legend 5
Legend 5

No it should work @Anonymous User where did you try adding it? You need to add it in capitals on the website. If still not working pop on to chat and they can help.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

Try again tomoz!