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Anonymous User
Not applicable

Card update fail

Still having issues trying to update my card to get sky sports week pass been trying for 2 days now. You said this issue is now fixed but it's still not working.
1 REPLY 1
Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for posting.

 

Can you please give us a little more info on what error you getting?

 

If you're getting "unable to authorize card" or something similar please be aware of the following:

 

- you must have at least 10p in your bank when trying to submit new card details.

- Some banks may block transactions in the first instance, while the might not be blocked it's worth seeing if any payments to NOW TV are being blocked.

 

Thanks

 

Simon

NOW TV Team