Unable to Launch NOW TV App on YouView Click here for more info
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First Poster
Posts: 1
Registered: ‎08-09-2017

playback

so my NowTV app works fine on my ps4 but when i try and watch something on my laptop it says " A problem is preventing playback. Please visit NOWTV.com/help. (c0262500)"    what does this mean and how do i fix this?

 

 

kind regards HAPPYDAYTV1 

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Elite 4
Posts: 4,417
Registered: ‎10-12-2014

Re: playback

@HAPPYDAYTV1

 

I don't personally use a PC or Laptop whilst watching NowTV so i won't be much help apart from directing you to this linked thread where other members have encountered this error code.

 

Perhaps there might be something in the thread that will point you in the right direction.

 

https://community.nowtv.com/t5/Windows-PCs-Laptops/error-code-c0262500/m-p/335171#M3280