21-12-2016 11:06
16-01-2017 14:43
I've just cancelled.
I was due to get the next 2 months for £50 but even that wasn't enticing enough. I've just got sick of if buffering for a second and then skipping forward later to catch up. I actually miss some important moments of a football match at times.
I won't be coming back until it's fixed.
14-01-2017 14:37
Hi
Is there a solution to this yet as I am experiencing the same issues. Done all the suggested actions with the same result - the app crashes and sends the router to re-set signal. I bought the film package for 3 months and installed the app on 31/12/16 and so far, in 4 films, every one has crashed. Last night, I tried watching Bond/Spectre and it lasted 6 minutes, waited for the connection to reset, then it lasted for 2m11s before it went again. After the wifi was re-establsihed I switched to Amazon Prime app and watched a fil on there, which was fine with no loss. Far from happy with the NOW TV app.
29-12-2016 14:47
24-12-2016 13:55
I have just purchased a PS4 Slim and am having exactly the same problem as you. Tried reinstalling the app. I have 100MB Broadband from Virgin and have tried Wired. It's fine on the PS3 so it seems to be just the PS4 app. As said above, people will start to leave if this is not fixed.
27-12-2016 14:48
Hi Guys, we have raised this issue to the Development team and hope to have a permanent fix in place ASAP.
21-12-2016 18:30
21-12-2016 11:38